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Assessing the Impact our Information Literacy Skills Packages (SMILE - Study Methods and Information Literacy Exemplars) and PILOT (Postgraduate Information Literacy Online Training).

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    Assessing the Impact our Information Literacy Skills Packages (SMILE - Study Methods and Information Literacy Exemplars) and PILOT (Postgraduate Information Literacy Online Training).

    Presentation to Customer Services Practitioner event "Do you know the impact of your services?" 26 March 2014.

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